Unlock user insights to drive product success. At Lucidly, we offer comprehensive product UX research services, including user interviews, usability testing, information architecture, journey mapping, heatmaps, analytics, and competitive UX audits. Our research-driven approach ensures your product meets user needs and stands out in the market.
At Lucidly, we delve deep into user behaviors and preferences through our specialized product UX research services. Our offerings encompass: User Interviews and Surveys: Gathering qualitative insights to understand user motivations and pain points. Usability Testing (Remote or In-Person): Evaluating product interfaces to identify usability issues and areas for improvement. Information Architecture and Journey Mapping: Structuring content and mapping user journeys for intuitive navigation. Heatmaps, Analytics, and Behavior Insights: Analyzing user interactions to optimize design and functionality. Competitive UX Audits: Assessing competitor products to identify strengths, weaknesses, and opportunities.
We employ a structured approach to gather actionable insights:
At Lucidly, we prioritize user needs through meticulous product UX research. Our team combines qualitative and quantitative methods to deliver insights that drive design excellence and product success. Trust us to enhance your product's user experience and market performance.

The platform’s clean and intuitive user interface was designed to foster engagement and ease of use. From interest-based discussion rooms to private group chats and one-click video calls, every aspect of the digital product was built to enhance usability and drive participation. This smart, scalable solution has positioned Giki as a valuable tool in the digital healthcare ecosystem, offering a thoughtful blend of design, function, and innovation to support professional collaboration in the UAE’s growing medical community.

Through Product UX Research, MVP Development, and E-Commerce Solutions, we delivered a high-performance, scalable LMS that positioned ECM Club as the preferred platform for accredited medical training in Italy. Our focus on performance optimization, custom content delivery, and intuitive user flow resulted in a significant spike in daily usage and user satisfaction. Today, ECM Club continues to empower healthcare professionals with accessible, compliant, and interactive medical education—backed by our cutting-edge digital solutions.

The project focused on clarity, usability, and SEO friendly performance. Our design team created a cohesive visual system aligned with Magrabi Health’s brand, while our SEO driven UX ensured key services are easy to discover through clear navigation, logical page hierarchy, and conversion focused layouts. From a technical SEO standpoint, we implemented clean URL structures, optimised on page elements, and scalable templates designed for indexing and organic growth. The result is a responsive website that performs smoothly across mobile, tablet, and desktop.
Our strength lies in our ability to create market-leading, profitable brands. Through innovative design, strategic marketing, and cutting-edge digital products, we don’t just draw attention—we forge lasting success and dominance in the marketplace.